Returns & Exchanges
At Lizard Thicket, we want you to love every piece you purchase, but we understand that sometimes an item just isn't the perfect fit. We offer a 14-day return window for store credit to ensure you find something that makes you feel beautiful.
Return Process
- 1.Review Eligibility
Ensure your items are unworn, unwashed, and have all original tags attached. Items marked as 'Final Sale' or 'Flash Sale' are not eligible for return or exchange.
- 2.Initiate the Return
Visit our online return portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
- 3.Package and Ship
Securely pack your items in their original packaging if possible, attach the provided shipping label, and drop the package off at any authorized carrier location.
- 4.Receive Store Credit
Once our warehouse receives and inspects your return, we will issue an e-gift card for the purchase price to your email address within 5-7 business days.
